MOW Scheduler Tutorials :: Volunteer Self Service

There are several ways that Volunteers can help themselves in the MOW Scheduler system... and help you at the same time!

They can offer to help fill an opening through the "Public Help Wanted Page"

Volunteers can go to your "Public Help Wanted Page" to view and sign up for open shifts

They can log into their volunteer portal account to cancel a shift or sign up for a shift themselves

Find out more about this and other benefits of the Volunteer Portal

They can cancel a shift through an email or text reminder

Volunteers can follow a "Cancellation Link" in an email or text reminder to cancel their own shift. This link is only available if the "Volunteer Self-Cancel" feature is enabled in the System Admin > Configuration and Setup > Optional Site Preferences section. If Volunteer Self-Cancel is disabled, or is set to "early only" and the volunteer tries to cancel after the cutoff time, they will be asked to contact the Volunteer Coordinator by phone and shown the number (as configured in My Organization section)

Managing Scheduled Reminders