MOW Scheduler Tutorials :: Volunteer Self Service
There are several ways that Volunteers can help themselves in the MOW Scheduler
system... and help you at the same time!
They can offer to help fill an opening through the "Public Help Wanted Page"
Volunteers can go to your "Public Help Wanted Page" to view and sign up for open shifts
They can log into their volunteer portal account to cancel a shift or sign up for a shift themselves
Find out more about this and other benefits of the Volunteer Portal
They can cancel a shift through an email or text reminder
Volunteers can follow a "Cancellation Link" in an email or text reminder to cancel their own shift. This link is only available if the "Volunteer Self-Cancel" feature is enabled in the System Admin > Configuration and Setup > Optional Site Preferences section. If Volunteer Self-Cancel is disabled, or is set to "early only" and the volunteer tries to cancel after the cutoff time, they will be asked to contact the Volunteer Coordinator by phone and shown the number (as configured in My Organization section)